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Concern C-2026-005

Unsafe transfer setup at a client home

InvestigatingWorkplace concern · Filed by Divya S., NA-C · Received Jul 6, 2026

As filed

The transfer path in one client home is blocked by furniture and the gait belt on site is frayed. I need this fixed before the next mobility-assist visit.

Response deadlines

Acknowledged Jul 7Investigation due Jul 20Outcome due Jul 27

Acknowledgment within 2 business days, investigation within 14 calendar days, written outcome within 21 — the Policy 11.2 windows this portal is built around.

Status timeline

  1. Received

    Jul 6, 2026

    Concern filed by caregiver.

  2. Acknowledged

    Jul 7, 2026

    Acknowledged same day; interim guidance issued.

  3. InvestigatingCurrent

    Jul 9, 2026

    Home-safety review scheduled with the family.

  4. Resolved

    Target Jul 27, 2026 (outcome +21 calendar days)

  5. Closed

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